Contact Us

📫Contact Information：

      1. Trade Name: Fafagifts

      2. Our E-mail: lovefafagifts.com (rely within 36 hrs.)

 

💵Return & Exchange Policy：

Thank you for shopping with us! We are committed to providing high-quality products. Please review our policy carefully before making a purchase.

  1. Order Cancellations:

    • If you wish to cancel your order, you may do so within 24 hours of placing it by contacting us via email at lovefafagifts@gmail.com 

    • Cancellations made after 24 hours will not be accepted. 

  2. Returns and Exchanges:

    • Due to the unique characteristics of our products, we are unable to accept returns or exchanges once the order has been processed.

    • We strongly encourage you to double-check your order before completing your purchase.

  3. Damaged or Defective Items:

    • If you receive a damaged or defective product, please take a photo or video of the item and the packaging at the time of opening.

    • Send the image/video along with your order details to lovefafagifts@gmail.com  within 3 days of receiving the product.

    • We will review the issue and assist you with a replacement or refund if applicable.

By completing your purchase, you agree to these terms.  If you have any questions, feel free to reach out!

 

If you have any questions or need assistance, feel free to reach out to us at lovefafagifts@gmail.com （We will reply within 36 hours. ）

📦Shipping Policy

We are pleased to offer worldwide shipping with the following terms:

Free Shipping: We offer free shipping for orders over $49. Free shipping typically        takes 5-15 business days to arrive.

Processing Time: Our processing time is typically within 1 week from when the order is placed. If you’ve ordered any custom or video services, these will be processed and sent within 1 month.

Customs and Duties: For U.S. orders, no additional duties or taxes will be charged, as we’ve already covered the customs fees during shipping. Usually no additional duties or taxes will be charged in other countries too.

We ship to all countries globally🌏, so no matter where you are, we’ve got you covered!